Butter Cups Concepts Vacancies:Customer Service Executive

Posted on: Jul 27 2010.
Posted under: Customer Service Jobs in Nigeria.
Tags: Butter Cups Concepts, Customer Service Executives

Butter Cups Concepts Vacancies:Customer Service Executive.

Company: Butter Cups Concepts.

Job Title: Customer Service Executive.

Job Description:

Qualifications/ Experience:

- B Sc / HND in any Social Science, computer science or Business related discipline.

- 2/ 3years experience in a customer service position.

- Possess excellent inter-personal relationship.

- Must be able to use computers including knowledge of Excel, words and Access microsoft packages.

- Knowledge of SAGE Attractive Package.

(Please state your expected salary in your CV)

Application Deadline: 10th August, 2010

Method of Application:

If your experience, personal characteristics and qualifications meet the position specified,then send a cover letter and a detailed CV to the email address below and answer these questions.

(buttercupsconcept@gmail.com)

1. Who is an irate customer ? and explain in your own terms how you can handle this customer.

2. Have you had an encouter with an irate customer ? if yes, narrate the ordeal and how you suceeded in the senario.